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| Scenario | Use “Manage Booking”? | Call Instead? |
|---|---|---|
| Changing date or time | ✅ Yes | Optional |
| Changing destination | ✅ Yes | ✅ Yes |
| Name correction | ❌ No | ✅ Yes |
| Promo fare changes | ❌ No | ✅ Yes |
| Rebooking less than 24 hrs before flight | ❌ No | ✅ Yes |
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